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The WestJet Vacations Travel Protection Plan (the “Plan”) must be purchased at the time of booking by all guests sharing a room accommodation and is non-refundable. Only applicable to new vacation packages and land-only bookings made after August 4, 2020, for travel after August 5, 2020, to destinations in Mexico and the Caribbean. Applicable to new vacation packages and land-only bookings made after September 12, 2021, for travel after September 13, 2021, to destinations in Canada and the United States. The Plan is not applicable to group bookings, promotional bookings, Sandals, Beaches and Grand Pineapple Beach Resorts bookings. If a guest purchases the Plan, the following additional terms and conditions apply. WestJet Dollars accrued from a Travel Protection Plan cancellation cannot be applied to taxes and fees.

For bookings made on or after March 2, 2022:

One-time Free Name Change: Name changes can be made up until seven (7) days prior to departure. More than one name change can be completed within the same phone call for no fee. Single occupancy name changes are not permitted.

One-time Change Fee Waived: Changes to departure dates, destinations, room categories or occupancy can be made up until seven (7) days before departure, subject to hotel and flight availability. If the change(s) results in an increase to the vacation package or land-only booking price, the difference in price must be collected from the guest; no refund is issued if the new price is lower than the original price, and for clarity, the balance is forfeited by the guest. More than one change can be completed within the same phone call for no change fee.

Cancellation Fee Waived: Cancellations will be accepted 21 days or more before departure on vacation packages, or before the first hotel's check-in on land-only bookings, and the booking price will be refunded back to the original form of payment. Cancellations made 20 days to three (3) day before departure on vacation packages, or before the first hotel’s check-in on land-only bookings for destinations in Mexico and the Caribbean, and 20 days to seven (7) days before departure for destinations in Canada and the United States, will result in 100% refund to WestJet dollars; Cancellations made less than three (3) days before departure for destinations in Mexico and the Caribbean, or less than seven (7) days before departure for destinations in Canada and the United States will result in a full forfeit. Car rentals, private transfers, excursions, theme park tickets and other attractions are non-refundable. In case of cancellation, WestJet dollars issued can only be applied towards a new vacation package after a 15-day waiting period.

更多相关信息，请参考航司官网：https://www.westjet.com/en-ca/legal/travel-terms-conditions/westjet-vacations